Competitive environment is ever changing. Therefore, every organization should have a thorough understanding of its competitiveness. To achieve it, having a business diagnosis is an effective method. In fact, successful organizations often conduct business diagnoses by internal and external resources due to different reasons. They include:
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Making effective changes to an organization; |
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Avoid unexpected ramifications that increase costs and the vulnerability of the organization to the point where the level of risk is unacceptable; |
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Let the organization to compete more efficiently and effectively in the marketplace; |
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Let the organization to respond effectively to internal and external pressures of changes, such as new legislation, changing levels of demand, changes of management styles, etc.; |
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Cope with planned expansion and rationalization. |
Competitive environment is ever changing. Therefore, every organization should have a thorough understanding of its competitiveness. Pulse-Taker is an effective business diagnosis tool developed by Knowledge Workshop. Through analysis and benchmarking of the five core elements of an organization's competency, it assesses the organization's capability in creating excellent results. It is similar to a doctor who assesses a patient's health through pulse taking.
Pulse-Taker is result-oriented. It focuses on the organization's capability of improving its performance. Pulse-Taker is suitable for organizations to use as a tool for regular reviews. Organizations can initiate improvements according to the results of the assessment.
Leadership is the most important element of an organization. It determines the success or failure of an organization. Therefore, Pulse-Taker identifies Leadership as the starting point of the assessment. The domain assesses the leader's vision, management competencies, the development of company culture and strategies.
In the second domain, Pulse-Taker assesses the reasonableness of an organization's in allocating its human resources. With the consideration of the organization's strategic needs, the domain assesses and identifies the organization's necessary staff competencies, appropriate structure, staff ratio and work designs.
It is obvious that an organization should control its costs carefully. Pulse-Taker assesses both the profit drivers and the costs drivers of an organization. Through benchmarking, it identifies any unreasonable expenses of it.
Every organization is built up by a series of processes. Therefore, the management of value-adding capability of an organization's processes can influence its capability in producing good quality products directly. Pulse-Taker assesses both the core processes and support processes of an organization, and particularly focuses on the capability of continual improvement of these processes.
In order to maintain success, an organization must have a good learning capability. The organization should make uses of all sources of knowledge and improve continually. Pulse-Taker assesses how an organization identify, collect, consolidate, share and transform its knowledge, in particular the information relevant to market condition and trends.
Our aim is to help organizations to identify their main management problems effectively and efficiently so that corresponding corrective actions can be taken immediately. Generally speaking, we can complete a diagnosis in two workdays. We shall issue detailed reports with scores after the diagnosis so that an organization can make use of the report for comparison purpose. Our fees are based on the number of on-site assessment workdays. For a two-day diagnosis, it costs only HKD 10,000.
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