Operation Management

Operations of a business determine its level of quality and productivity in producing and delivering goods and services. Therefore, almost every firm can improve its competitive advantage through managing its operating processes and system in a more effective way. Knowledge Workshop works with our clients to improve their operations system and ensure that business processes become the energy generator for creating extraordinary value.

Knowledge Workshop's core capability is our understanding of client's front- and back-office operations, thus analyze the needs of a business quickly. We work with clients to develop a clear understanding of their operating practices and associated costs, thus design and implement creative and effective business processes.

We provide multifarious services which suit different needs of our clients. These services include:

  • Business Diagnosis
  • Implementation of International Standards
  • Manufacturing Improvement
  • Legal Compliance Verification
  • Business Continuity Planning
  • Order Fulfillment Improvement
  • Supply Chain Improvement
  • Shop-floor Improvement
  • Front-line Process Control Improvement
  • Internal Improvement System
  • Supplier Capability and System Audit
  • Process Reengineering
  • Value-based Cost Reduction Programme
  • Six Sigma and Lean Manufacturing
  • IT System Integration
  • Rapid Operations Turnaround
  • Operations Strategy