Process Outsourcing

Every company has its unique strength. It can manage some processes very well but not the others. Therefore, appropriate process outsourcing helps companies manage the important, but non-core, business processes. By using professionals to manage these non-core processes, it does not only improve their effectiveness but also let the company consolidate more resources to manage their core processes for optimizing the business performance.

Knowledge Workshop provides qualified people, technology and best practices to support businesses of our clients. We provide multifarious services which suit different needs of our clients. These services include:

• Management System Maintenance
• Supplier Capability and System Audit
• In-house Training
• Strategy Meeting Arrangement
• Internal System Audit
• Environment Impacts Evaluation
• Occupational Health and Safety Risk Assessment
• Corporate Risk Assessment
• Review of Legal Compliance Requirements
• Review of Organization Context
• Review of Business Continuity Plan / Emergency Plan
• Compliance Audit
• QPS Independent Assessment
• Customer Complaint Handling
• Customer Opinion Survey
• Privacy Impact Assessment
• Product Inspection
• Product / System Certification Application
• Process Qualification in Pilot Run
• Technical Writing and Translation
• Incident Investigation